Last updated: October 21, 2025
1. Introduction
Welcome to www.malaysiatravelpedia.com (“the Site”) operated by MalaysiaTravelpedia (the “Company”, “we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our Site, subscribe to our newsletters, comment on articles, or otherwise interact with us. By accessing or using the Site, you agree to the collection and use of your data in accordance with this policy.
2. Definitions
- Personal Data: Any information relating to an identified or identifiable individual.
- Usage Data: Information collected automatically when you use the Site (such as your IP address, browser type, pages visited, etc.).
- You / User: A visitor or user of the Site.
3. What Data We Collect
We may collect the following types of data:
a) Personal Data you provide:
- Name, email address, contact information when you subscribe to our newsletter, submit comments, fill in contact/feedback forms, register for promotions/events.
- Any other information you provide when you communicate with us.
b) Usage Data (automatically collected):
- IP address, browser type and version, time zone, operating system, referring site, pages visited on our Site, lengths of visits, click-stream data.
- Cookies and similar tracking technologies (see Section 6).
4. How We Use Your Data
We may use the data for the following purposes:
- To provide and maintain our Site, including monitoring usage and performance.
- To manage your subscription to newsletters and send you updates, promotional materials or other information that may be of interest.
- To respond to your comments, queries, or other communications.
- To improve our Site content, features, and user experience.
- For analytics and research to better understand how users engage with our Site.
- To comply with legal obligations, enforce our terms and policies, protect our rights or others’ rights.
5. Legal Basis for Processing (if applicable)
Where required by applicable law (e.g., GDPR if you are in the EU/EEA), we rely on one or more of the following legal bases:
- Your consent (for example when you subscribe to our newsletter).
- Performance of a contract or to take steps at your request (e.g., responding to enquiries).
- Our legitimate interests (such as improving our Site and communicating with you), provided those are not overridden by your rights and freedoms.
- Compliance with a legal obligation.
6. Cookies & Tracking Technologies
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect Usage Data and remember your preferences. Cookies may be “session” (deleted when you close your browser) or “persistent” (remain until expiry). You can set your browser to refuse cookies, but this may affect your ability to use certain features of the Site.
7. Disclosure of Your Data
We may share your data with:
- Service providers and vendors who assist us (e.g., email service, analytics, hosting) under appropriate confidentiality agreements.
- Law enforcement, regulators or other parties if required by law or to protect our rights, or to respond to valid legal process.
- In the event of a merger, acquisition, insolvency, restructuring or sale of Company assets, your data may be transferred to the relevant third party, subject to this Privacy Policy.
8. International Data Transfers
If you are located outside Malaysia and access our Site, please note that your data may be transferred to, processed and stored in Malaysia or other jurisdictions that may have different data protection laws. We will take steps to ensure appropriate safeguards are in place.
9. Data Retention
We will retain your Personal Data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage Data may be retained for internal analysis for a shorter period.
10. Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your Personal Data:
- Access: the right to request a copy of the data we hold about you.
- Correction: the right to request correction of inaccurate or incomplete data.
- Deletion: the right to request deletion of your data (subject to certain exceptions).
- Restriction of processing: the right to ask us to restrict processing of your data under certain conditions.
- Data portability: the right to receive your data in a structured, commonly used format (where applicable).
- Withdraw consent: if processing is based on consent, you may withdraw it at any time (without affecting processing prior to withdrawal).
To exercise any of the rights above, please contact us using the details below. We may need to verify your identity before fulfilling your request.
11. Security
We implement appropriate technical and organisational measures to protect your Personal Data from unauthorised access, alteration, disclosure or destruction. However, no internet transmission is 100% secure and we cannot guarantee absolute security.
12. Children’s Privacy
Our Site is not directed to children under the age of 13 (or applicable local age). We do not knowingly collect Personal Data from children under that age. If you become aware that a child has provided Personal Data, please contact us and we will delete that data.
13. Links to Other Websites
Our Site may contain links to third-party websites. We do not control those websites and are not responsible for their privacy practices. We encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version here and update the “Last updated” date. If the changes are significant, we will notify you (e.g., via email if you are a subscriber).
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact:
MalaysiaTravelpedia.
Address: P.O. Box 12481, 50780 Kuala Lumpur, Malaysia